Delivery and handling guidelines

I acknowledge and agree that Canapes USA Inc. operates as a drop-off catering service. Once the order has been delivered and received from the driver, Canapes USA is no longer responsible for the storage, handling, or presentation of the products.

I understand and agree to the following handling guidelines:

  • All boxes should be kept upright and stable at all times.
  • Boxes should be opened carefully, and trays should be removed gently.
  • It is recommended to consume the products within 4 hours of delivery.
  • If the event extends beyond this timeframe, proper refrigeration must be arranged to maintain product quality and safety.

For any questions or clarifications regarding product storage, serving instructions, or selecting the appropriate delivery time, please contact our Customer Support & Orders Team at (786) 536-7676.

Our team will be happy to assist you and ensure your order is handled in the best possible way.