Service policy

  • Larger events may require additional service staff, subject solely to company discretion.
  • The ratio between service staff and guests is determined exclusively by the company based on the event type and service expectations.
  • Booking this service may require a preliminary site visit and expectation coordination meeting.
  • Following the site visit, the appropriate staffing level, service scope, and operational requirements will be determined, and a formal quote will be provided accordingly.
  • Service staff is designated specifically for hospitality and serving area support.
  • The service does not include deep cleaning, floor washing, full property cleaning, maintenance work, or unrelated operational tasks.
  • Service staff members are not movers or labor workers and are not responsible for carrying heavy items or performing physical transportation work.
  • Our team is happy to assist, organize, serve, and contribute to the success of your event — within the scope of hospitality service operations.